The main areas of responsibility in the Revenue Office are taxation, water billing, and accounts receivable. Other areas include the sale of bus passes, bus tickets, garbage tags, and dog licenses. We accept payment for marriage licenses, business licenses, bingo licenses, and parking tickets. The Revenue office is located just inside the main entrance doors to City Hall on the left hand side.

Pre-authorized payment plans are available for both tax and water billing. Application forms are available on-line or at the Revenue Office. A voided cheque is required. For taxes, arrangements can be made for the withdrawal of funds over twelve months or on the due dates. Water payments will only be withdrawn on the due date. The Revenue Office accepts cash, cheque, and debit card. Visa and Mastercard payments are also accepted for all payments except taxes. Payment for both water and tax bills is available to be paid through telephone/Internet banking and at most financial institutions. A drop box is also located outside City Hall. Please do not put cash in the drop box.

Taxation - taxation@brockville.com

The Revenue Office is responsible for the issuance of interim and final tax bills. We process supplementary bills as well as adjustments. A variety of application forms are available on-line or in the Revenue Office such as vacancy rebate, adjustments for fire, demolition class charges, etc. under section 357 of the Municipal Act. We also issue tax certificates.

Water Billing - water@brockville.com

The Revenue Office is responsible for all aspects of water billing from meter reading to the issuance of the bills. We install, remove, and service water meters. We also issue water certificates.

Accounts Receivable - dscott@brockville.com

The Revenue Office processes all other City revenues through our accounts receivable system.